At DPELCO, we strive to deliver your orders quickly, safely, and reliably. Every package is handled with care from the moment it leaves our warehouse until it arrives at your doorstep. Our goal is to make sure that your products reach you on time and in perfect condition.
All orders are processed within 1–3 business days (excluding weekends and holidays) after payment is confirmed. During periods of high demand or special promotions, order processing may take slightly longer, but rest assured that our team works diligently to get every order out as soon as possible.
We currently offer domestic shipping within the United States only. Unfortunately, we do not offer international delivery at this time. Shipping times may vary based on your location, weather conditions, or carrier delays, but most packages are delivered within 3–7 business days once shipped.
You’ll receive a shipping confirmation email containing a tracking number once your order has been dispatched. Please allow up to 24 hours for tracking updates to appear online. If you haven’t received your tracking information within a few days, please contact our support team, and we’ll assist right away.
Shipping costs are calculated at checkout based on the total weight and destination of your order. Occasionally, we offer free shipping promotions, which will be clearly mentioned on our website. Customers are encouraged to double-check their address before placing an order, as we cannot guarantee corrections once an item has shipped.
If your package is lost, delayed, or arrives damaged, please contact us immediately. We will coordinate with the carrier to investigate and resolve the issue. While we are not liable for delays caused by shipping providers, we will always assist you in locating your order and ensuring you receive your items.
At DPELCO, every shipment represents our commitment to quality, care, and service. We continuously work to improve delivery times and packaging to provide you with a superior shopping experience from start to finish.
📍 Contact Information:
Email: help.dpelcostore@gmail.com